A+, N+, MSBS, SMBA, ASP, CSCP, CENS, Owner and CEO
Robert has been in the IT industry for over 15 years. Like many others in the field he started young; tinkering, building, troubleshooting and repairing computers for family and friends and grew the hobby into a small side business that would eventually lay the groundwork for Avrem Technologies years later.
He worked as the Assistant Director of Technology for Campbell City Schools where he was responsible for the administration of thousands of devices, hundreds of users, and upwards of 20 individual servers. Robert was also responsible for the deployment of Campbell’s Microsoft Exchange email server, the very first on-prem, private email server in use in any of Mahoning County’s public school districts at the time.
In 2007, seeing a need for honest, common sense computer repair Robert incorporated Avrem Technologies and began working on residential computers and small office networks. In 2009 Avrem Technologies began to focus exclusively on small office networks and slowly transitioned to becoming a business IT consulting firm.
By combining his experience in enterprise networking with the customer-focused approach that set Avrem apart in its infancy, Robert has grown Avrem Technologies into the area’s only truly world-class Managed Services Provider (MSP) specializing in business IT and cybersecurity consulting.
Robert’s areas of expertise include Windows desktop and server operating systems and software; network design and administration; email service design and management; business planning; low voltage wiring; electronics; and web design and maintenance. He has a natural ability to quickly identify business challenges and uses his experience with a vast array of both proven and cutting edge technologies to overcome those challenges to help organizations of all sizes to achieve their goals.
He is proud of his team and the dedication and integrity they’ve shown in the work they do every day and is looking forward to many, many more years in a field to which he’s dedicated his entire life.
N+, S+, CENS, Operations Manager
Brock is a lifelong Ohio Valley resident. After graduating from Carrollton High School, he enrolled at Youngstown State University to further his education and it was there that he began both his IT and military careers.
Brock enlisted in the Ohio Army National Guard as an infantryman his freshman year at YSU and attended infantry school that summer at Fort Benning, GA. He served as an automatic rifleman for the 1-145th A Company out of Canton, Ohio before returning to YSU and enrolling in the Army ROTC program. Brock graduated YSU with a bachelor’s degree in Information Technology and earned his commission as an officer in the Army Signal Corps where he currently holds the rank of Captain. He serves as the Brigade S6 for the 16th Engineer Brigade out of Columbus, OH and is responsible for the communications strategy for approximately 1,000 soldiers.
Brock joined Avrem Technologies, LLC in August of 2011. Working alongside Robert over the next several years he’s helped transform the company into a full-service business IT and cybersecurity consulting firm. As our Senior IT Administrator and Operations Manager, Brock is responsible for Tier 2 & 3 support as well as maintaining daily operations and overseeing service delivery. Brock is also responsible for training new hires and ensuring that they maintain the company’s extremely high standards.
Brock has a deep knowledge of Windows operating systems, server administration (including Windows Server 2003 through 2016), disaster recovery planning, vendor contract negotiations, network security, and compliance management.
CENS, Level 2 – Senior Support Administrator
Nathan grew up in Malvern, Ohio where he also started his first job working in the IT department at his high school in the summer of 2010. It was a great experience and led him to pursue IT as a degree. He is a graduate at Stark State College with an Associate’s of Applied Science in Computer Network Administration and Security and The University of Akron with a Bachelor’s of Science in Computer Information Systems.
While going to school he worked as an IT co-op at a manufacturing company and between school and work found that there was no shortage of kind, genuine people providing wisdom and advice. Through every experience he’s seen the importance of hard work and a positive attitude.
Starting with Avrem in December of 2016, Nathan immediately knew he was a great fit for the team and is excited and driven to maintain the excellent reputation Avrem has built.
CENS, Level 2 – Junior Support Administrator
Anthony’s interest in computers started at a young age when he started building and repairing computers and troubleshooting issues for friends and family. As time went on he became extremely interested in IT support, troubleshooting, and administration.
Anthony is newly graduated from Youngstown State University where he obtained a Bachelor’s of Science in Information Technology. While he attended YSU he was very active with student organizations; he is a member of Order of Omega, the Golden Key Society, and was 1 of 117 awarded the Who’s Who Among Students award in 2016. He joined the Avrem team in late 2016 originally as an IT Intern. He proved himself quickly and we’re looking forward to having him on board for many years.
S+, Level 1 – Support Specialist
Joe grew up in Struthers, Ohio and started tinkering with computers in high school. He quickly realized an affinity for troubleshooting technology and improving it. While attending Walsh University, he started gaining exposure to the IT field while working at the student help desk assisting professors and students with technical problems. After graduating from Walsh, Joe moved on to work as a certified repair technician at Staples providing tier 1 support to customers and eventually took over the Technology Supervisor role. He decided to enroll at Youngstown State University to pursue another Bachelor’s degree in Information Technology with a focus on cybersecurity.
While Joe was at Staples, he realized the value of having a service oriented mentality as well as how going above and beyond expectations can enhance the client’s experience. He brought over 6 years of customer service and IT experience to Avrem in November of 2017 and looks forward to growing with the company.
3CX Certified Engineer, Data, Voice and Fiber Wiring Specialist
Before starting in the telecom industry Mark worked a variety of jobs from being a warehouse worker, a steelworker at Copperweld Steel, and a maintenance supervisor for a local video rental chain. It was at this last job that lead directly to his career in the telecom industry which so far has lasted over two decades. In that time Mark has installed, troubleshooted, maintained and upgraded data networks, phone systems, paging systems, camera and surveillance systems, and fiber optic networks. He’s currently certified on Panasonic phone systems and has received extensive training on Panduit, Leviton and Systimax products.
He brought his experience to Avrem Technologies beginning in 2018 and has been a great addition to our team. He loves meeting new clients and providing solutions that fit their needs.